Welcome back to The Spice Card. After a very long hiatus, we have returned to bring you all (or should I say "y'all" now?) honest and unfiltered reviews about local zabihah (and sometimes non-zabihah) restaurants.
Let's jump right into it shall we? Today's entry is on a relatively new restaurant, Old Town Food Factory. I believe it is owned by the same management that runs Old Town Creamery over in Plano (which has superb ice-cream btw). It is located right off of 75 in Plano. We were attracted to it because it was being compared to The Halal Guys of New York, namely for its gyros.
We visited after recent construction/remodeling, so thankfully, the restaurant was clean. Ambience was very family friendly with bright lighting, big booths, and plenty of space to move around. Though it was recently renovated, I'm not sure what style the owners were going for. There were, what I hope, temporary mirrors lining the walls that didn't go with any color scheme. There were some pretty nice tiles around the restaurant for the backsplash and decorative purposes, but didn't really tie everything together. It looked like someone just picked some things that looked nice individually and slapped them together, not caring about any sort of vibe or cohesiveness. I'm confident that with such a large space, a decorator can do wonders.
Unfortunately (or rather fortunately), none of the kids had to use the bathroom so I wasn't able to check that out. However, here at The Spice Card, we try to give a complete review including condition of bathrooms and whether or not they have all the facilities like changing tables. As a family that believes that family-time means enjoying each other's company and not engrossed in electronics, we were pleasantly surprised to see that there weren't any big screen T.V.'s, playing God knows what, to ruin the experience.
Ordering procedure was informal- order at the counter, waiter brings it to your table. Despite that, the delivery of food was prompt which is essential when dining with kids. We went when there were no other customers dining so we were attended to pretty well for the rest of the dinner.
On to the food! Don't let the exclamation fool you, the food was all right. I ordered the New York gyro wrap in a pita for myself and chicken nuggets with fries for the kids. One downside was that the kids menu was pitiful. They should have changed it to say "Kid's Item" as there was only one option on there. Darling Hubby (DH) ordered the Murgh Channa most likely because it was one of the only items on the menu that was described as"spicy" lol.
My wrap was not bad. The lamb chunks were huge, but well-marinated. The wrap was overstuffed with other things like pickled peppers and lettuce and quickly fell apart. If anyone has a trick on how to hold a wrap together until the last bite, please share! The kids' chicken nuggets tasted like the usual "Restaurant Depot"-style, nothing creative, but adequate. They came with fries which were supposed to be seasoned, however, they had no salt on/in them which was disappointing. DH's food was probably the most tasteless thing I've ever eaten at a restaurant. I could feel that there was something in my mouth, but weirdly, I couldn't taste a single thing. Major fail.
Pricing was pretty decent for the amount of food, but at the end of the day, I probably wouldn't visit here again unless they revamped their menu. Though the ambience was well-suited for our purpose, food is essentially what keeps people coming back and that part was lacking.
Spice Card
Atmosphere: A
Staff/Waiter: A
Food: D-
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